Frequently Asked Questions
Quick answers to common questions.
How do I sign in?
Enter your mobile number and we send a one-time code (OTP) by SMS. Enter the code to sign in — no password needed.
How do I book a puja with a purohit?
Open a puja, choose a verified purohit (you can see the languages they speak), pick an available date, add it to your cart, and check out. Your booking and a QR confirmation appear under My Bookings.
Can I book lodging, transport and a puja together?
Yes. Add items from different providers to one cart and check out together. Each provider receives their own booking.
How do payments work?
Payments are processed securely at checkout. Your booking is confirmed once payment succeeds, and a receipt is available from My Bookings.
What is the QR code on my booking?
Each booking has a QR code your provider can scan to confirm it at the time of service. It shows only a safe summary — no sensitive details.
Will the provider understand my language?
Providers list the languages they support, and you pick your preferred language at booking so the provider knows what language support you need.
How do I cancel or get a refund?
Open the booking under My Bookings. Refunds, where applicable, are handled by the provider and the platform per the booking terms.
I'm a service provider — how do I list my services?
Register as a vendor, complete your profile and verification, then manage your listings, availability, bookings and earnings from your dashboard.