Privacy Policy

This Privacy Policy explains what information Trimbakeshwar Yatra (the 'Platform') collects, how we use it, and the choices you have.

1. Information we collect

• Account: mobile number and the profile details you provide (name, email, address, photo).
• Provider details: for vendors, business/verification information and supported languages.
• Bookings & payments: services booked, dates, amounts and payment status (card details are handled by our payment processor, not stored by us).
• Usage & device: basic technical data used to operate and secure the service; a push token if you enable notifications.

2. How we use information

• To authenticate you (OTP), create your account and process bookings, payments, receipts and refunds.
• To connect pilgrims with providers and share the details needed to deliver a service (e.g. your booking and preferred language with the provider).
• To send service messages and, if enabled, push notifications; to prevent fraud and keep the Platform secure; and to comply with law.

3. How we share information

With the providers you book (to fulfil bookings); with service partners (payment processor, SMS provider, cloud/storage) only as needed; and when required by law. We do not sell your personal information.

4. Payments

Payments are processed by a third-party gateway; full card details are entered with the gateway and are not stored on our servers.

5. Retention & security

We keep information as long as needed to provide services and meet legal obligations, and use reasonable measures (encrypted connections, short-lived/hashed tokens, access controls) to protect it. No system is 100% secure.

6. Your choices

• View and update your profile at any time.
• Turn notifications on/off and change your app language.
• Request access to or deletion of your data by contacting us (subject to legal limits).

7. Children & changes

The Platform is not directed to children under 18. We may update this policy and will post the new version here with an updated date.

This document is a starting template and not legal advice. Please have it reviewed by qualified legal/privacy counsel (and aligned with applicable laws such as India's DPDP Act) before launch.